Frage

B.free is not working on abroad

  • 31 December 2021
  • 5 Antworten
  • 261 Ansichten

Hello everyone. I am traveling in Italy right now but since I have crossed the border, my connection stoped working. Not only internet also sms and calls are not working. Nothing is working! I have internet package for eu countries. But I just see no service or Emergency Call Only signs on my phone. I don't know what to do. Since I don't have any connection or whatever I can't contact with anyone. Is anyone know why this happening?


5 Antworten

Benutzerebene 7
Abzeichen +9

got a network?

do manual search for vodafone or wind.

got a network?

do manual search for vodafone or wind.

Already done it. It is not connecting any of them. 

Benutzerebene 7
Abzeichen +8

Did it work outside Austria in the past?

https://www.a1.net/hilfe-kontakt/article/Telefonie/B-free/B-free-im-Ausland/Kann-ich-mein-B-free-Wertkarten-Handy-im-Ausland-nutzen-/500000000007276/500000000027674

You might need a contract for roaming.

Some more infos in this thread:

 

Did it work outside Austria in the past?

https://www.a1.net/hilfe-kontakt/article/Telefonie/B-free/B-free-im-Ausland/Kann-ich-mein-B-free-Wertkarten-Handy-im-Ausland-nutzen-/500000000007276/500000000027674

You might need a contract for roaming.

Some more infos in this thread:

First time I am using it outside of the Austria. But the lady on the shop said I can use it. But I think I can contact with A1 when I go back to Austria. Thanks! 

Benutzerebene 7
Abzeichen +9

You may want to check www.a1.net/meina1 if you can check and change your tarif. The new M and L should be for EU. 

 

See www.a1.net/handys/mehr/b-free/s/wertkarte

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