I’ve paid €20 a while ago with my debit master card for the B.free prepaid sim card. That was for “Komfortaufladung.” I’ve set the condition “Ab einem festgelegten Mindestbetrag” which will top up €20 automatically when the credit would be €10. As I proceeded the next step, €20 was extracted immediately from my account.
HOWEVER, A1 web-site is still showing my credit as 0, and I can’t see my free units there. (I’ve bought €9.9 starter pack and paid registration fee of €10 to the A1 staff at the A1 shop. As far as I’ve checked, my tariff was for 4GB/1000min/1000SMS.) Also, I can’t see my “Komfortaufladung” setting condition from anywhere.
I’m worrying if I’ve just lost my €20 and the amount will be extracted from my account continuously with no reason..