Frage

Ich habe ein Problem, meine SIM-Karte tausche

  • 23 February 2019
  • 4 Antworten
  • 731 Ansichten

Hello,
I have order new sim card for my phone number ,
it got in my box a few days ago and i try to activate and exchange phone number with the new sim card serial number starting with A56* and not working.

My phone number is : 0664xxxxxxx
Regards.

EDIT by Rasputin56: Handynummer unkenntlich aus Datenschutzgründen!.

4 Antworten

Benutzerebene 7
Abzeichen +8
Do not post your phone number. Every one in the Internet can See ist
@k.klyde Please never post your phone number or other personal information in public. Please contact A1 directly. Your SIM card may not be activated yet. For your own safety, I have reported your contribution.

https://www.a1.net/kontakt
Hello
Sorry i didnt think about privacy not to show my phone number.
I try on chat but nobody answered me.
Do you have any ideea if any operat could help my problem ? Or i just need to call customer service and solve the problem ?
Regards
Benutzerebene 6
Abzeichen +6
Hi @k.klyde,
hotline would be probably the fastest way to solve the problem (Mo-Fr), or try facebook messenger, which is available on weekends.
Have you tried to activate the SIM in "Mein A1" section of the A1 website? (Meine SIM-Karten>SIM-Karte tauschen>SIM aktivieren)
do you get an error message?

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