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download problem

O dont have download on my xbox one x and ps4

Benutzerebene 7

+8

turn off power on all devices and start again.

turn off power on all devices and start again.

I have already turnd everything, but nothing hapend, it's all the same, almost 15 days...

Benutzerebene 7

+8

other devices working correct on WLAN?

try modem set to 3G instead of LTE.

Your exactly problem has been discussed here:

Ask helpdesk-support to deactivate firewall and mobile security for your SIM.

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