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Dear A1 team, 

 

I tried to connect Xplore Tv with my Tv many times but it’s always show “ Der download ist fehlgeschlagen. Bitte kontrollieren Sie, ob alle Kabel angeschlossen sind.”  Even I already put every cable correctly. 
 

  • my TV is not smartTV 
  • It almost 4 weeks since I received the Xplore box.

please help! 
 

pali

Poste die erste Antwort zu diesem Beitrag
Hey @palidaratcha.ww and welcome to our A1 Community! Please contact the A1 Service Team via phone under the free 0800 664 100 or via chat under www.A1.net/kontakt. We need your customer data to check everything. The A1 Community is a user-help-user Forum, in case of a malfunction, please always contact the A1 Service Team. BR Christopher

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