Service down three times today

  • 31 December 2015
  • 3 Antworten
  • 1713 Ansichten
E
The dsl connection was down for three times today.DSL light keep shinning.

3 Antworten

chaco01
Rang
Benutzerebene 7
Abzeichen +8
Hello 

How long is the connection down? If it only a few seconds it could be normal. Maybe it could be reduces once per day by an A1 technican.
Please contact the hotline. (0800 664 100, fault hotline ) Otherwise you have to wait until Monday

regards
Christian
Was nützt es dem Menschen, wenn er Lesen und Schreiben gelernt hat, aber das Denken anderen überlässt?
E
HiEvery time the service is down from 30 minutes to several hours. The DSL line cannot be synchronized. I am not sure if the quality of copper line becoming worse due to the weather or? Or the connected device have issues?Is the hotline working today?0800664100. I try to call but it mentions no service during holiday.Thanks
chaco01
Rang
Benutzerebene 7
Abzeichen +8
For faults or troubles in the responsibilities of a1 the hotline is 24 hour, 7 day a week reachable.
Was nützt es dem Menschen, wenn er Lesen und Schreiben gelernt hat, aber das Denken anderen überlässt?

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