Problem with internet connection

T
Nummer entfernt -> Datenschutz!

Hello,I live permanently in Austria and few days ago I bought USB stick of A1, together with sim card and bon of 10 euros. I have put the sim in the USB and entered the pin, bit whenever I try to connect, it says that connection is failed. I don't know what to do, and I have already wrote you an e-mail and posted on Facebook, but nobody answered me. Number of the sim card is: 43664xxx. So please can you check what is the problem.Regards,Tina

2 Antworten

A
Rang
Benutzerebene 7
Abzeichen +4
Hi Tina,

as far as I can see we were able to answer your request via Facebook on monday.

I am hoping the issue was resolved in the meantime. If that isn´t the case please let us know.

br Hermann
S

My internet is not working. I did not get any communication from A1. I do not expect any bill issue as my billing is flat monthly rate and auto deduction is enabled from Bank. Please help to resolve.

A1_Babsi
Rang
Benutzerebene 5
Abzeichen +7
Hi @saketsjha 😉 Welcome to the A1 Community, our User Help User Forum 🙂 Unfortunately, our A1 Community is not the right channel to answer your question. In our A1 Community, the “customer helps customer” idea is in the foreground. However, your request relates to your personal customer data and cannot be answered here for data protection reasons. Please contact one of our https://www.a1.net /kontakt. Thank you very much for your understanding! BR, Babsi

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