Frage

No balance in b.free, also no internet

  • 9 December 2017
  • 5 Antworten
  • 1573 Ansichten

I purchased a b.free sim card for 9.9 Euro on Monday 4th December 2017.
As per the card, I get 1000 minutes, 1000 SMS, 2000 MB and 5 Euro bonus. There is no need to activate and I can just insert the SIM card and start using phone and internet. however, this has not worked since first day. I registered on my A1 site and saw that the balance was 0. How can this happen? Can I get a list of my web usage details? Please help.

5 Antworten

Benutzerebene 5
Abzeichen +1
Hello [@@ ashwinipingle

i activated the B.free L for you and also the Christmasbonus. The bonus is split over 12 months. It will be credited from the first charge of at least 20,- € every month 2,- €.
You can view your data in the A1 app or in the My A1 section at http://bit.ly/2tnNFLW when logging in with your phonenumber.

Greetings Lis
ich kaufte eine 10 euro sim Card und habe sie gestern am 22.1-2018 in mein iPhone SE eingelegt.
heute, 23.1.2018 wollte ich das Telephone das erste Mal benutze. es wäere mein erster Anruf gewesen, aber es hiess, Guthaben 0.00
was ist passiert. wo ist das Geld hin?
danke
Benutzerebene 7
Abzeichen +8
Die 10€ sind nur für die SIM Karte.
Du kannst einmal BFree L kostenlos buchen.
LG
I purchased a b.free sim card for 9.9 Euro.
As per the card, I get 5000 MB . There is no need to activate and I can just insert the SIM card and start using phone and internet. however, this has not worked since first day. I registered on my A1 site and saw that the balance was 0. How can this happen? Can I get a list of my web usage details? Please help.
Benutzerebene 7
Abzeichen +6
Hello @@awir, welcome to the A1 Community 🙂
I saw that you already activated the SIM and also the B.free L. You also used data so I guess it works now? 😉
Kr Kornelia

PS.: Please also choose a profil picture 🙂

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