Dear A1 community,
Can somebody explain me how mobile payment works in Austria? I bought a B.Free 40 plan at 5 August. I had 36 euros in my account. Today 5 September this money was debited but the Internet and mobile connection does not work and in the mobile app I only see the inscription “Derzeit konnen wir leider nicht alle informationen anzeigen. Bitte versuchen Sie es spater erneut”. What does this mean? I wrote to the A1 chat but they said to call to B.Free???
Please help!
Best regards,
Alexander
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